PRIVACY & DATA PROTECTION
The Light Agency's Privacy Policy
Statement
The Light Agency Limited (hereinafter referred to as "Light",
"us", "we", or "our") is committed to
respecting your privacy and complying with applicable data protection
and privacy laws. You can visit our website without disclosing any personally
identifiable information about yourself, (although please note that
we may use cookies and collect other non-personally identifiable information
about your browsing activity - see below for more information). If you
do submit personally identifiable information by subscribing to the
service and redeeming offers, for example, you can be assured that we
will only use your personally identifiable information to support your
continuing relationship with Light and to provide the service to which
you have subscribed.
We have provided this Privacy Policy Statement to help you understand
how we collect, use and protect your information when you visit our
website and when you generally use our products and services. We wish
to help you make informed decisions, so please take a few moments to
read the sections below and learn how we may use your personal information.
You should read this notice in conjunction with the Terms
& Conditions of use for Light services and any separate Terms
& Conditions issued with your airtime or other product/service contracts.
Personal Information Collection
We endeavour to collect and use your personal information only
with your knowledge and consent and typically collect the details provided
by you on registration.
We may collect additional information in connection with your participation
in any promotions or competitions offered by us and our partners, and
information you provide when giving us feedback or completing profile
forms, use products and services, make customer enquiries, register
for information or other services, or when you respond to communications
from us (such as questionnaires or surveys). We also monitor subscriber
traffic patterns and site use which enables us to improve the service
we provide.
If you have joined SHOP SCAN SAVE through a retailer or brand, that retailer or brand may choose to market to you directly at some point in the future with discounts, offers, or information based on your joining method.
The type of personal information we may collect could include, for example,
your name and postal address, date of birth, gender, telephone and fax
numbers, email address, lifestyle and other information collected on
registration or through surveys. We will also collect data on the offers
that you redeem. If you choose to provide us with personal information
it will only be used in support of the intended purposes stated at the
time at which it was collected, and subject to any preferences indicated
by you.
Building Profiles
We may also collect information from your visit to our web
site and other similar sites based on your browsing (click-stream) activities and by collecting basket data at the time of redemption.
This information may include the pages you browse, products and services
viewed, products purchased or time of purchase for example. This helps us to better manage and develop
our sites, to provide you with a more enjoyable, customised service
and experience in the future, and to help us develop and deliver better
products and services tailored to your individual interests and needs.
We will also collect non-personally identifying data in order to fulfil
our commitment to our advertisers. This data will include time, location
and nature of offers redeemed. We may also categorise this data according
to handset user profiles such as age, gender and postcode area. Personally
identifying information will never be used for this purpose.
How will we use your information?
By accepting this privacy policy and using our service, you consent
to us using your personal information for the following purposes:
- to enable you to access and use the SHOP SCAN SAVE service; and/or
- to personalise aspects of our overall service to you; and/or
- to communicate with you; and/or
- to process a transaction between you and a retailer via credit card verification.
With your consent, we may also tell you about the products and services of carefully selected third parties and allow you to receive advertising and marketing information from those selected third parties without passing control of your personal information to the third party. For example you may simply receive an advertisement on your personal web page according to any preferences indicated by you and/or according to your interests. This helps us to make you aware of products and services that we may have specially negotiated for our own customers and which may be of individual interest to you.
You acknowledge that by providing data to us, you consent to the processing of your data in accordance with this Privacy Policy Statement. However, you can contact us at anytime to have your details removed from lists used by us for direct marketing purposes, to update your information or to otherwise tell us how you would like to receive information about our and/or third party products and services - the choice is yours. To update your marketing preferences please email info@shopscansave.com and quote your mobile and/or account number in the body of the email and tell us what you want us to do (i.e. 'opt-out Email', 'opt-in MMS' etc.)
When will we disclose your information to others?
We may disclose personally identifiable information about you, your account and your mobile phone in the event that we undergo re-organisation or are sold to a third party, in which case you agree that any personal information we hold about you may be transferred to that re-organised entity or third party for the purposes of providing the SHOP SCAN SAVE service and subject to the terms of this Privacy Policy Statement.
Please note that Light does not sell or pass your personal information to third parties (other than as set out in the paragraph above) unless you have given us permission or unless it is necessary to deliver the products and services ordered or used by you. For example, we may disclose your data to a credit card company to validate your credit card details and obtain payment when you buy a product or service. It may also be necessary to pass your data to the organisation from whom you have ordered any products or services, such as a location-based service.
Light may also be obliged to disclose your personal information to meet any legal or regulatory requirements or obligations in accordance with applicable law.
Other Websites
Our website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.
Cookies
We may use cookies to record details such as a user identity and general registration details on your PC. This helps us recognise you on subsequent visits so that you don't have to re-enter your registration details each time you visit us and allows us to carry out those activities mentioned in the above section "non-personally identifying information".
Depending upon the type of browser you are using, you may be able to configure your browser so that: (i) you are prompted to accept or reject cookies on an individual basis or (ii) you may be able to prevent your browser from accepting any cookies at all. You should refer to the supplier or manufacturer of your web browser for specific details about cookie security.
Access to your Information
You can write to us at any time to obtain details of the personal information we may hold about you. Please send a cheque or postal order for £10 made payable to Light Marketing Limited and addressed FAO: Data Protection Manager, The Light Agency Limited, 7a North End Road, London, W14 8ST.
Please quote your name and address together with your mobile and/or account number. We would be grateful if could also provide brief details of what information you want a copy of (this helps us to more readily locate your data).
We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.
Information Security
Light recognises that its customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. Light is constantly reviewing and enhancing its technical, physical and managerial procedures and rules to protect your personal data from unauthorised access, accidental loss and/or destruction. We use industry standard technologies such as secure sockets or virtual private networking to protect sensitive information including your personally identifiable details. We do not hold your credit card details or other financial information. Light cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
Privacy Support
Light reserves the right to amend or modify this Privacy Policy Statement at any time and in response to changes in applicable data protection and privacy legislation.
If you have any enquiry about Light's data protection and privacy policy or practices, please write to: Data Protection Manager, The Light Agency, 7a North End Road, London W14 8ST or send an email to: info@shopscansave.com, marking DATA PROTECTION in the subject field.
Monitoring and/or recording of your communications
Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training, to prevent unauthorised use of Light systems, web and WAP sites, to ensure effective systems operation and in order to prevent or detect crime.
General
Please visit the following websites for further information: www.dataprotection.gov.uk www.dti.gov.uk
